How we collect, use, and protect the information you share with us.
Bathrooms First – Kitchens Next, Inc. ("Bathrooms First," "we," "us," or "our") operates bathrooms1st.com and serves homeowners throughout Central Illinois from our showroom at 809 E. War Memorial Dr, Peoria Heights, IL 61616.
This policy explains what information we collect, why we collect it, and what we do — and do not do — with it. If anything here is unclear, call David at (309) 688-2284 and ask.
We collect your name, phone number, and email when you ask us for an estimate. We use it to contact you about your project. We do not sell your information, and we never share your mobile phone number or your text-messaging consent with anyone for marketing purposes. You can tell us to stop contacting you at any time.
When you fill out an estimate request form on our website, call us, or text us, we collect:
When you visit our website, we and the services we use may automatically collect:
We use a call tracking service to route and measure the calls we receive, which lets us understand which advertising actually works. Calls to and from our business may be recorded or monitored for quality assurance and training purposes. When a call is recorded, you will be notified at the beginning of the call. If you do not want to be recorded, you may end the call and contact us by email or through our website form instead.
We use what we collect to:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, and are excluded from every category of information sharing described in this policy.
If you give us your mobile number and agree to receive text messages, we may text you about your estimate, your appointment, your project status, or — if you have opted in to promotional messages — about current offers.
Message frequency varies. Message and data rates may apply. You can stop receiving texts at any time by replying STOP, and you can get help by replying HELP or calling us at (309) 688-2284. Consenting to receive text messages is not a condition of purchasing anything from us.
Full details are in our SMS Terms & Conditions.
We do not sell your personal information. We share it only in these situations:
We use outside services to run our business — a customer relationship system to keep track of your project, a call tracking service to route our phone numbers, a website host, and advertising platforms that measure whether our ads work. These providers may process your information only to perform services for us, and they are not permitted to use it for their own purposes.
Your mobile phone number and your text-messaging consent are excluded from this sharing. They are not provided to any third party for marketing or promotional purposes.
If your project requires a specialist, we may share the details needed to complete your job with that person — nothing more.
We may disclose information if required by law, court order, or to protect our rights, our customers, or the public.
If our business is sold or merged, customer information may transfer as part of that transaction. Your text-messaging consent would not transfer; any new owner would need to obtain it again.
Our website uses cookies and tracking pixels, including tools from Meta (Facebook and Instagram) and Google. These help us understand how people find and use our site, and let us show ads to people who have visited us.
You can turn off cookies in your browser settings, though parts of our site may not work as well. You can also adjust ad personalization directly with Meta and Google.
We use reasonable administrative and technical safeguards to protect what you share with us, and we limit access to the people who need it to do their jobs. No method of transmitting or storing information is perfectly secure, and we cannot guarantee absolute security.
We keep customer records for as long as needed to serve you, honor warranties, and meet our legal and tax obligations. If you ask us to delete your information and we are not required to keep it, we will.
Our website and services are intended for adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
If we update this policy, we will post the revised version here with a new effective date. Material changes affecting how we use your information will be made clear.
809 E. War Memorial Dr
Peoria Heights, IL 61616
Phone: (309) 688-2284
Email: david@bathrooms1st.com
Web: bathrooms1st.com
Free estimate. No pressure. Owner on every job.
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